Frequently asked questions

When should I see a therapist?

If you are feeling overwhelmed with difficult emotions, feeling stuck, unsure how to move forward, therapy might help you. If you are feeling suicidal, confused, or afraid, therapy might help you. If you are on this page, there is something that led you here, some reason you feel like you need a little help, guidance, or support. Therapy might help you!

What happens during the free consultation?

You get to know your therapist! You can tell them a little bit about what’s bringing you to therapy, and you are free to ask them any questions. Your therapist will also tell you a little bit about their therapeutic approach, and you can decide if it’s a good fit for you. They will ask you if you’d like to schedule an appointment, or if you’d prefer that they give you a few other names. Remember, you are interviewing them as much as they are interviewing you! It’s OK if it seems like you aren’t a good fit, it won’t hurt our feelings at all! If you are seeking therapy, we want to support you in finding the right person who you can connect with and make real progress, even if it’s not us!

How long does therapy take?

Our sessions are 45-50 minutes long. In terms of how many sessions you will need, that is really contingent upon what you are facing. Our goal is always to work ourselves out of a job! We want to give you realistic and accessible tools that work, so you feel confident in your ability to cope with whatever comes your way, without us.

What can I expect to achieve in therapy?

That’s up to you! You and your therapist will work together to set goals in therapy, and regularly review these goals to ensure you feel confident that therapy is moving you toward those goals. Sometimes things happen and we have to adjust those goals or set new ones, and that’s OK. The most important thing to remember is that you are in control of your well-being, even if it doesn’t feel that way right now. We are here to empower you to meet your therapy goals so you can feel confident in your own ability to manage your emotions and your life.

Do you accept insurance?

We do not accept insurance for a number of reasons, but the short answer is that our current health care system is not designed with the patient or the provider in mind, but rather the highest profit line. This compromises care for both you as the client, and us as the provider, and we do not support that. We are able to provide a Superbill (a special bill that includes specific information and codes for insurance companies) to our clients so they can request reimbursement. Even within the same insurance company, there are hundreds of plans, so you will need to call to make sure your plan allows for out-of-network providers to submit Superbills.

What are your fees?

Individual counseling is $125-$200, depending on the licensing status of your clinician. Co-parent counseling is $275 per session, for 9-12 sessions, with a certificate of completion provided upon conclusion.

What forms of payment are accepted?

In order to move forward in therapy, you must have a credit card on file. You can request not to have that card charged and use Venmo or cash payments instead. Cash payments are only accepted for in person sessions.

What is your cancellation policy?

We ask that you cancel prior to 48 business hours, or 2 business days, before your appointment. This means if you have an appointment on Monday at 8am, you would need to contact us to cancel prior to Thursday at 8am. We do understand that unexpected things happen that can prevent you from attending your appointment. Please contact us if this happens, and we can figure something out. If you don’t contact me, and just don’t show up for your appointment, you will be charged the full fee of the session.

How often do I need to attend sessions?

This is entirely up to you! Often people start with weekly or twice weekly sessions, and as their symptoms improve, they slowly reduce the frequency of sessions. Some people are comfortably with attending therapy every other week, and that’s fine too. Let’s discuss what’s going to best support your situation.

Does what we talk about in therapy remain confidential?

Yes. However, there are a few situations where your therapist is legally and ethically required to break confidentiality. If you state that you are going to harm yourself or someone else, They must break confidentiality for safety reasons. If you tell them about active child or elder abuse, they are required by law to report this to child or elder protective services. If you are a minor under the age of 14, your parents have a right to be updated on your progress or request your records. There are certain legal situations, for example if your therapist is subpoenaed by a judge, that they must break confidentiality. For co-parenting clients, our process is confidential. Even if you were court-ordered to attend co-parenting, we do not provide reports, updates, or even confirm participation to anyone. When you complete the program, you will be provided with a certificate of completion that you can submit to the ordering or recommending authority.

Do you prescribe medication?

We do not prescribe medication. In order to get medications, you must make an appointment with either your primary care provider, a psychiatric nurse practitioner, or a psychiatrist. If you need medication, please visit our referrals page for a few options for providers who prescribe.

Do you offer in-person, video, or phone sessions?

We offer HIPAA-compliant video sessions via Therapy Notes or on Zoom for California, South Dakota, Rhode Island and Colorado, and in-person sessions in the Sacramento, California area. We will conduct a phone session in an emergency, however as a rule, we do not feel phone sessions are sufficient, nor do they guarantee privacy. COVID precautions will be followed at client’s request/comfort level, or in accordance with current CDC guidelines.
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